FAQS

Frequently Asked Questions

What services does WorkFit Nurse – On-Call provide?
We offer professional, flexible occupational health nursing support. This includes in-clinic staffing coverage for sick or planned leave, additional support during high-demand periods, and on-site testing services such as drug and alcohol testing, occupational audiometry, spirometry (including DLCO), RESP-FIT testing, vision screening, and nurse measurements.

Do you supply testing equipment or consumables?
No. All testing is performed using your clinic or workplace’s equipment, consumables, and documentation systems. This ensures consistency with your internal procedures and maintains compliance with your protocols.

What qualifications and training do your nurses have?
Our nurses are AHPRA-registered and hold current certifications in drug and alcohol specimen collection, audiometry, spirometry and DLCO, RESP-FIT testing (qualitative and quantitative), anaphylaxis management, vaccine storage and cold chain, and clinical hand hygiene. We also hold full public liability and professional indemnity insurance.

What areas do you service?
We are based in the Illawarra region and service clients across the South Coast, Southern Highlands, and greater NSW. Contact us to check availability for your location.

Can you help with urgent or short-notice coverage?
Yes, subject to availability. We understand that staff absences can happen unexpectedly and do our best to provide reliable coverage at short notice.

Do you offer ongoing contracts or recurring staffing support?
Absolutely. We welcome longer-term partnerships and can assist with routine coverage, regular testing days, or backup staffing on a recurring basis.

How do I make a booking?
Bookings can be made by calling 0402 726 095 or emailing workfitnurseoncall@outlook.com. All bookings must be confirmed in writing via email.

What is your cancellation policy?
Cancellations made within 24 hours of the scheduled shift will incur a $150 cancellation fee. Cancellations must be made by email or phone. For full details, see our Terms & Conditions.

How is billing handled?
Invoices are issued after service delivery. Payment terms are 14 days unless otherwise agreed. Flexible arrangements may be available for ongoing support.

How is pricing structured?
All pricing is set and agreed upon at the time of booking. A minimum booking period of 3 hours applies. If a booking runs overtime beyond the agreed period, additional time is charged at a flat rate of $80 per hour.

Can you assist during health campaigns or high-demand periods?
Yes. We can provide additional nursing support during corporate health campaigns, pre-employment drives, compliance audit preparations, and busy seasonal testing periods.

Do your nurses require workplace induction?
Yes. To ensure a seamless experience, we provide a complimentary in-clinic induction day for all new partnerships. This allows our nurse to become familiar with your systems, protocols, and equipment.

What types of workplaces do you support?
We support occupational health clinics, general practice clinics, mining and industrial sites, construction companies, government and corporate offices, and any workplace requiring health surveillance or compliance testing.